Guidelines for Reviewers
Last updated: January 2026
Reviews should be based on genuine experiences. Be clear, respectful, and avoid promotional or harmful content. We may remove reviews that violate these rules.
Key takeaways
- Write honest reviews based on real experiences.
- Keep content respectful and free from harmful language.
- Do not post incentives, fake, or misleading content.
- Report violations through the proper channels.
Frequently asked questions
Do I need an account to write a review?
Yes. A TrustCheck account is required to submit, edit, or manage reviews.
What if my username or profile details are wrong?
You can update your profile details in your account settings at any time.
Who can and cannot write a review?
Anyone with a genuine experience can write a review. Fake, incentivized, or misleading reviews are not allowed.
Do I have to be invited to leave a review?
No. You can review a business you have experienced even without an invitation.
How do I write a useful review?
Be specific about your experience, include key details, and keep the tone respectful and factual.
Can I edit or delete my reviews?
Yes. You can edit or delete your reviews from your account dashboard.
What happens if my review is flagged?
We review flagged content against our guidelines and may request more details if needed.
What if I disagree with a decision?
You can contact our support team to request a review of the decision.